TERMS & CONDITIONS

Dunsborough Yoga Pod
4/20 Faure Lane, Dunsborough, 6281

Operational Service

Our class numbers are limited, if you don’t book online it is unlikely you will secure a space. It is therefore advised you book and purchase all classes and events online.

These terms and conditions apply any time you make a booking to attend one of our classes, purchase one of our passes, or purchase one of our memberships. If anything in this document differs from what you have been told by our People, this document will take precedence.

Dunsborough Yoga Pod reserves the right to add to, change or remove our operational procedures from time to time. These changes include but are not limited to changes to operating hours, opening days, closing for refurbishment or public holidays, and amending class types, styles, teachers and times. All changes will appear on our website or in our studio.

Dunsborough Yoga Pod reserves the right to amend these terms at any time, and your use of the website or purchase of our memberships, packages or events following any amendments will represent your agreement to be bound by these terms as amended.

Cancellation and Refund Policy

All purchases for classes, events and memberships at Dunsborough Yoga Pod are non-transferable or refundable. Missed classes and events will not be refunded or credited.

Dunsborough Yoga Pod reserves the right to cancel any class or event in which case a refund will be granted.

Membership Terms

On signing our Membership Agreement or Founding Membership Agreement your membership will continue weekly until cancelled. Your membership allows you unlimited regular classes plus a 20% discount on events.

You may freeze your membership for a period of no less than 14 days to a maximum of 60 days up to 2 times a year. Any request for a freeze to membership must be submitted in writing to hello@dunsboroughyogapod.com 2 weeks prior to your intended freeze period. Freeze periods are not available for any intro trial, class & weekly passes or events.

Your membership may be cancelled by giving 2 weeks written notice, submitted in writing to hello@dunsboroughyogapod.com and weekly payments will continue until the 2 weeks notice period is completed.

Dunsborough Yoga Pod reserves the right to change all membership prices at any time. The Founding Membership Discount of $5/week will remain for all remaining Founding Members as a discount guarantee.

All recurring payments will be deducted by direct debit from our payment provider Stripe. Any failure or dispute to recurring payments will incur a fee of $2.50. If your direct debit fails on more than 2 occasions, we reserve the right to suspend your service until the payment is paid in full.

No refunds either in full or in portion are available for any un-used sessions during a weekly payment cycle. Memberships are non-transferable or shareable.

Intro Trial

The Intro Trial is available only to new students as a onetime purchase only and allows you access to unlimited regular classes. Students who have practiced at Dunsborough Yoga Pod previously are not eligible for this offer. This includes students who have previously attended on a Class Pass, Founding Membership or Weekly Pass. The Intro Trial is valid for 14 days from date of purchase.

No refunds either in full or in portion are available for any un-used sessions during a 14 day Intro Trial. Intro Trials are non-transferable or shareable, all purchases are final. Dunsborough Yoga Pod reserves the right to change all membership, package or offer prices at any time.

Class Pass Terms

All Class Passes are valid for 10 weeks from date you select at purchase. You will forfeit the class on your class pass should you fail to attend a class or fail to cancel a booking within the required cancellation time. Cancellations will not be accepted via phone, email or social media.

No refunds either in full or in portion are available for any un-used sessions on any class pass package. Class pass packages are non-transferable or shareable, all purchases are final. Dunsborough Yoga Pod reserves the right to change all class pass package prices at any time.
 

Weekly Pass 

A Weekly Pass is valid for the week you select at purchase and allows you access to unlimited regular classes. No refunds either in full or in portion are available for any un-used pass. Weekly Pass packages are non-transferable or shareable, all purchases are final. Dunsborough Yoga Pod reserves the right to change all class pass package prices at any time.



Privacy Policy

We are committed to safeguarding personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. We will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. Personal information will be used to fulfill the obligations of your membership, provide information about products and services, obtain opinions or comments about products and services, or record statistical data for marketing analysis.

We will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date.

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Dunsborough Yoga Pod have not waived our right if we do not enforce any right contained in these terms and conditions during a particular timeframe. The most up to date version of these terms will always apply.