TERMS & CONDITIONS

Dunsborough Yoga Pod
4/20 Faure Lane, Dunsborough, 6281

Operational Service
Our class numbers are limited, if you don’t book online it is unlikely you will secure a space. It is therefore advised you book and purchase all classes and events online.

These terms and conditions apply any time you make a booking to attend one of our classes, term classes, events, purchase a class pass, or purchase any one of our memberships. If anything in this document differs from what you have been told by our People, this document will take precedence.

Dunsborough Yoga Pod reserves the right to add, change or remove our operational procedures from time to time. These changes include but are not limited to changes to operating hours, opening days, closing for refurbishment or public holidays, and amending class types, styles, teachers and times. All changes will appear on our website or in our studio.

Dunsborough Yoga Pod reserves the right to amend these terms at any time, and your use of the website or purchase of our memberships, packages or events following any amendments will represent your agreement to be bound by these terms as amended.

Cancellation and Refund Policy

All purchases for classes, term classes, events, weekly passes, intro trials, class passes and any one of our memberships at Dunsborough Yoga Pod are non-transferable, exchangeable, shareable or refundable either in full or in portion for any un-used sessions. Missed classes and events will not be refunded or credited. All purchases are final.

 

Dunsborough Yoga Pod reserves the right to cancel any class, session or event. A minimum of three people is required for a class to proceed. Dunsborough Yoga Pod reserves the right to cancel a class if a minimum number is not met. Should Dunsborough Yoga Pod cancel a class our live schedule both on our website and mobile app will be updated. If you have booked into the class cancelled you will be contacted via email prior to the class start time. Dunsborough Yoga Pod reserves the right to change all class pass packages and membership pricing at any time.


Membership Terms
On signing any one of our Membership Agreements your membership will continue weekly until cancelled. Your membership allows you unlimited regular classes plus a discount on events.

You may freeze your membership for a period of no less than 14 days to a maximum of 60 days up to 2 times a year. Freezes align with your weekly membership payment day. Any request for a freeze to your membership must be submitted in writing to hello@dunsboroughyogapod.com 2 weeks prior to your intended freeze period. Freeze periods are not available for any intro trial, class, terms classes, class passes, weekly passes or events.

There is an initial 6 week lock in term for all memberships, after this initial period you may cancel your membership. Memberships may be cancelled by giving 14 days written notice from your next charge day, submitted in writing to hello@dunsboroughyogapod.com and weekly payments will continue until the 14 day notice period is completed. If you wish to cancel your membership within the first 6 weeks a cancellation fee applies for the remaining amount due equal to the value of the 6 weeks plus the 14 days notice.

Dunsborough Yoga Pod reserves the right to change all membership prices at any time. The Founding Membership Discount of $5/week will remain for all remaining Founding Members as a lifetime discount guarantee.

All recurring payments will be deducted by direct debit from our payment provider Stripe. Any failure or dispute to recurring payments will incur a fee. If your direct debit fails, we reserve the right to suspend your service until the payment is paid in full.

No refunds either in full or in portion are available for any un-used sessions during a weekly payment cycle. Memberships are non-transferable or shareable.

Intro Trial
The Intro Trial is available only to new local students as a onetime purchase only and allows you access to unlimited regular classes. Students who have practiced at Dunsborough Yoga Pod previously are not eligible for this offer. This includes students who have previously attended on a Class Pass, one of our Memberships or Weekly Passes. The Intro Trial is valid for 14 days from date of purchase.

 

Class Pass Terms
All Class Passes are valid for 10 weeks from date you select at purchase. You will forfeit the class on your class pass should you fail to attend a class or fail to cancel or reschedule a booking within the required cancellation time. Cancellations will not be accepted via phone, email or social media. 10 class passes cannot be extended. Please be aware when purchasing your class pass that you will be required to use your pass within 10 weeks from the selected start date.

 

Weekly Pass 
A Weekly Pass is valid for the week you select at purchase and allows you access to unlimited regular classes for that week only.

 

Studio Etiquette

Dunsborough Yoga Pod reserves the right to cancel your membership and/or refuse access or entry to any person to its premises or to participate in any classes either online or in studio for any cause, including but not limited to: Non-payment of class or membership fees, rudeness towards classmates or staff, discrimination, Intimidation, bullying (in person or on social media), misconduct, harassment (verbal or physical), intoxication or on medical grounds. We expect all to be considerate towards all staff and students of Dunsborough Yoga Pod and to comply with these ‘Terms and Conditions’ to ensure we maintain our safe & nurturing space where all are welcomed.

 

Please arrive 5 minutes prior to class start time. The studio will be locked once the class commences to avoid disruption to our students. Late entry will not be permitted, and we ask you remain in class until the session has concluded.

 

We are not responsible in any way for the safekeeping of your personal belongings that you bring into the studio. We recommend that you only bring items required for your class and leave valuables at home. No items, including phones, are permitted into the studio apart from yoga mat, water bottle and towel.

 

Photography

Dunsborough Yoga Pod may on occasion release media to promote activities within the yoga studio. This media may be used, but not limited to online, email, social platforms or posters. By accepting these terms and conditions you accept images, photographs may be used in these mediums to promote Dunsborough Yoga Pod.
 

Copyright

Unless otherwise indicated, Dunsborough Yoga Pod owns all copyright of the material on the website. All registered or unregistered trademarks used o the website is the property of their respective owners.

 

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (content) on the website is owned, controlled by, or licensed to Dunsborough Yoga Pod. Except for viewing the content for your own personal non-commercial use, Dunsborough Yoga Pod does not grant you any rights to use the website or content for any other purpose unless it expressly consents in writing.
 

Privacy Policy
We are committed to safeguarding personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. We will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. Personal information will be used to fulfil the obligations of your membership, provide information about products and services, obtain opinions or comments about products and services, or record statistical data for marketing analysis.

We will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date.

---------------------------------------------------------------------------------------------------------------------------------

Dunsborough Yoga Pod have not waived our right if we do not enforce any right contained in these terms and conditions during a particular timeframe. The most up to date version of these terms will always apply.