Questions are asked for Answers to be shared
What do I need to bring?
Please bring your own mat and a small towel. Wear comfortable workout clothing and bring a water bottle. We provide blocks, straps, bolsters, blankets etc. If you are on holidays and have no mat, we do have mats available to use at the studio.
Do I need to book online or can I just turn up and pay at the studio?
Booking online is essential to save your spot! However you can turn up and pay at the studio, we accept cards and cash but can’t guarantee your spot.
I am a beginner, which class should I go to?
Any! Have a read through the class descriptions and see which one you like the sound of. We offer options and modifications to suit everyone.
Where are you located?
We are beside The Cure Coffee Shop and Think Water Irrigation on Commonage Road. Faure Lane is at the back of our building. There is plenty of parking in front and behind the building. The carpark can be quite busy at 9:00am so give yourself plenty of time.
What is your freeze policy?
You may freeze your membership for a period of no less than 14 days to a maximum of 60 days up to 2 times a year. Any request for a freeze to membership must be submitted in writing to firstname.lastname@example.org 2 weeks prior to your intended freeze period. Freeze periods are not available for any intro trial, class & weekly passes or events
What is your class cancellation policy?
If you wish to cancel a booking, please do so online through your profile, our app or website at least 3 hours before class start time. Missed classes and events will not be refunded or credited
(No texts, DMs or emails)
How do I cancel my membership?
Your membership may be cancelled by giving 2 weeks written notice, submitted in writing to email@example.com
What is the Intro Trial?
The Intro Trial is available only to new students as a one time purchase and allows you access to unlimited regular classes for 2 weeks
What if I don’t use all my classes on the 10 class pass?
All Class Passes are valid for 10 weeks from the start date you choose. You will forfeit the class on your class pass should you fail to attend a class or fail to cancel a booking within the required cancellation time